Monthly Archives: October 2015

VBA New Client Update – Allegeant, LLC

I’m happy to announce that Allegeant, LLC, which is a risk management firm located in Timonium, MD, has joined the Virtual Benefits Administrator (VBA) family of clients.

Allegeant can now take advantage of VBA’s Flexibility, Functionality, and Technology to create much new efficiency. By using features like our process automation tool, hyperlink navigation, and offline auto-adjudication, VBA clients have experienced a reduction in variable overhead of over 50%!

FREE monthly updates and the flexibility of user–definable fields will allow Allegeant to easily adjust to any market changes they may encounter. VBA’s software platform, which has been built with an eye on the future and is ICD 10 compliant, meets Allegeant’s current needs and anticipated future needs.

You can now efficiently administer Life and Disability, Medical, Dental, FSA, HSA, HRA, COBRA, Vision and Medicaid/Medicare lines of business on one software system with VBA. For more information on VBA, visit our WEBSITE at http://vbasoftware.com or call me directly at 262-946-1210 or send me an email at twitter@vbasoftware.com.

Sincerely,
Virtual Benefits Administrator
Thomas W. Witter
President

P.S. For more information about Allegeant, see their website at http://allegeant.net

VBAGateway August 2015 Release Notes

LOGIN AND REGISTRATION
  • Login Screen Update – The login screen has been updated with new icons for a better graphical experience.
  • Registration – Online Enrollment – Online Enrollment added to Registration options.
MEMBER TERMINAL
  • Accumulator – Added grids with detail information to the Accumulator POD.
    • The data behind the Accumulator pie charts is now readily available inside the detail grids without the need to hover over the pie charts.
PROVIDER TERMINAL
  • No changes
EMPLOYER TERMINAL
  • Claims by Claim Type – Added detail grids to “Number of Claims by Claim Type” and “Paid Claims by Claim Type” pie charts on the front page of Employer Terminal.
    • The data behind the Claims pie charts is now readily available inside the detail grids without the need to hover over the pie charts.
  • Open Enrollment Options Added to Config Menu – Menu items for “Open Enrollment Configuration” and “Review and Confirm Open Enrollment” screens have been added to the Config menu.
  • Open Enrollment Configuration– Use the Open Enrollment Configuration screen to configure Open Enrollment settings.
    • To begin using the Open Enrollment Configuration screen, select “Enroll.” from the Employer Terminal Config menu. Once the screen has loaded, please select a division from the dropdown list to configure options for that Division.
    • After you have selected a Division, you will see the full Open Enrollment Configuration Screen. There are 4 PODs on this screen.
        • Open Enrollment Settings – Open Enrollment Settings includes:
            • Open Enrollment Active – Use this checkbox to activate Open Enrollment for this Division.
            • Active Through – If “Open Enrollment Active” is checked, Active Through is the date through which Open Enrollment is active for this division.
            • Registration Code – Define the Registration Code that the Members can use to register on the registration screen for Open Enrollment. The Members will need this code in order to register.
            • Welcome Page – Define the HTML for your custom Open Enrollment Welcome Page. You can insert your own links and images to customize the screen to suit your needs! This is displayed on the Open Enrollment Terminal home page.
      • Links – Use the Links POD to define the hyperlinks the member will see in the Links section of the Open Enrollment Terminal.
      • Downloads – Use the Downloads POD to define the available downloadable documents in the Downloads section of the Open Enrollment Terminal.
      • Plan Options – Use the Plan Options POD to define the Plan Options for this Division.
    • Open Enrollment Confirmation – Use the Open Enrollment Confirmation screen to review and confirm Open Enrollment requests. The Open Enrollment Confirmation screen consists of 3 PODS:
      • Review Open Enrollment Submissions – Select an Open Enrollment Request to review by clicking on the record you wish to view. This will load the Open Enrollment Request Details POD (see below), where you can confirm or reject Open Enrollment Requests.
      • Waived Coverage – Use this POD to un-waive coverage for members who have used the Open Enrollment Terminal to waive coverage.
      • Open Enrollment Request Details – Use this POD to review the details of a specific Open Enrollment Request. You can confirm or reject the request using this POD.
OPEN ENROLLMENT TERMINAL
  • New Terminal – The Open Enrollment Terminal is now live! Members can register for Open Enrollment using this terminal.
    • Once Open Enrollment has been configured using the Employer Terminal (see Employer Terminal section for details on configuration) employees can register a VBAGateway account using the Open Enrollment Registration Code and other basic information on the Registration screen.
      o Once the user has created their account, they can log in to the Open Enrollment Terminal from the log in screen. This will take them to the Welcome Screen of the Open Enrollment Terminal.
      o From the Welcome Screen the employee can navigate to specified links, download documents, and decide whether to “Get Started” registering for Open Enrollment, or “Waive Coverage.” (Image 8)
      o If the user decides to waive coverage (by clicking the intuitively named “Waive Coverage” button), they will be taken to a small form to fill out basic information such as their full name, and verify that they wish to waive coverage.
      o If the user wishes to register during open enrollment (by clicking the “Get Started” button) the Add Employee Wizard will appear. (Image 9) This is the same Add Employee Wizard used in the Employer Terminal. The Wizard is “smart” and knows if it has been triggered by the Open Enrollment Terminal or Employer Terminal, and hides or shows fields depending on where it was launched from.
      o The user can complete the Add Employee Wizard to create an Open Enrollment Request that can be reviewed, and confirmed or rejected, from the Open Enrollment Confirmation screen (Image 10) in the Employer Terminal.
    o To Confirm or Reject an Open Enrollment Request, browse to the Open Enrollment Confirmation screen in the Employer Terminal by selecting Config>Confirm from the left side menu (Image 5). Select the Request you wish to review from the list in the Review Open Enrollment Submissions POD (Image 10) on the left, review the Request on the right, and select either Confirm or Reject to process the Request.
VBAGateway Global (All Terminals)
  • No changes

VBA NEW CLIENT UPDATE: KG Administrative Services

KG Administrative Services (KGA), which is located in Chesterland, OH has joined the Virtual Benefits Administrator (VBA) family of clients.

KGAcan now take advantage of VBA’s Flexibility, Functionality, and Technology to create much new efficiency. By using features like our process automation tool, hyperlink navigation, and offline auto-adjudication, VBA clients have experienced a reduction in variable overhead of over 50%!

KGA  has also chosen VBAGateway as their Web Portal. VBAGateway is an enterprise web application that has been designed, from the ground up, with a focus on user engagement while sticking with the core VBA philosophy of Flexibility, Functionality and Technology. VBAGateway uses SPA (Single Page Application) and Responsive Design to provide a fluid and dynamic user experience akin to desktop applications.

VBAGateway communicates, in real-time, with the core VBA application. This level of instant communication between Member/Provider/Group Rep. and Administrator provides a unique level of engagement that will keep users coming back.

FREE monthly updates and the flexibility of user–definable fields will allow KG Administrative Services to easily adjust to any market changes they may encounter. VBA’s software platform, which has been built with an eye on the future and is ICD 10 compliant, meets KGA’s current needs and anticipated future needs.

You can now efficiently administer Life and Disability, Medical, Dental, FSA, HSA, HRA, COBRA, Vision and Medicaid/Medicare lines of business on one software system with VBA. For more information on VBA, visit our Website at http://vbasoftware.com or call me directly at 262-946-1210 or send me an email at twitter@vbasoftware.com.

Sincerely,
Virtual Benefits Administrator
Thomas W. Witter
President

P.S. For more information about KG Administrative Services, see their website at www.KGAdminTPA.com

Ready to schedule your free demo? Call us now at 1-866-731-1571.

Subscribe to our newsletter