VBAGateway July 2017 Release Notes

MEMBER TERMINAL

  • New Screen – Message Center: The Messaging, Requests and Announcements PODs have been moved to a new Message Center Screen. The Screen can be found by clicking the “Message Center” link in the side menu (Image 1)
  • New POD – Contact Information: A new Contact Information POD has been added to the top menu (Image 8). This POD lists the administrator contact information. This contact information is saved in the Gateway config settings. Please contact the Help Desk with any configuration questions.
  • A new Config setting has been added that will hide the EOB link on the Claims Grid prior to the Claim being in “Paid” status. If this setting is off (which is default), the EOB link will always appear, regardless of the status.

PROVIDER TERMINAL

  • New Screen – Message Center: The Messaging, Requests and Announcements PODs have been moved to a new Message Center Screen. The Screen can be found by clicking the “Message Center” link in the side menu (Image 1)
  • New POD – Contact Information: A new Contact Information POD has been added to the top menu (Image 8). This POD lists the administrator contact information. This contact information is saved in the Gateway config settings. Please contact the Help Desk with any configuration questions.
  • A new Config setting has been added that will hide the EOB link on the Claims Grid prior to the Claim being in “Paid” status. If this setting is off (which is default), the EOB link will always appear, regardless of the status.

EMPLOYER TERMINAL

  • New Screen – Message Center: The Messaging, Requests and Announcements PODs have been moved to a new Message Center Screen. The Screen can be found by clicking the “Message Center” link in the side menu (Image 1)
  • New POD – Contact Information: A new Contact Information POD has been added to the top menu (Image 8). This POD lists the administrator contact information. This contact information is saved in the Gateway config settings. Please contact the Help Desk with any configuration questions.
  • A new Config setting has been added that will hide the EOB link on the Claims Grid prior to the Claim being in “Paid” status. If this setting is off (which is default), the EOB link will always appear, regardless of the status.
  • The Open Enrollment/Add Employee Wizard has been updated (these updates apply to the Open Enrollment Terminal and the Employer Terminal) (Images 2-7):
    • Fixed an issue on the Open Enrollment Wizard – Step 3: Add Coverage where Life Volume would be checked for, even when the Life Volume option was not enabled for a Plan, preventing a Plan from being selected.
    • Fixed an issue where selecting the “Back” button on Step 2 of the Open Enrollment Wizard would not load the Pay Rate field on Step 1. The Pay Rate field will now always load properly.
    • Fixed an issue where going back and forth between Step 1 and Step 2 of the Open Enrollment Wizard would sometimes cause the Dependents list on Step 2 not to load.
    • Updated the helper text on the Provider Lookup modal to match the modal’s function.
    • Updated the helper text (‘Click “Select this Plan” to choose this plan’) so that it will update with better instructions depending on the current status of the user’s plan selection.
    • Updated the Life and Flex plan types on the Open Enrollment Wizard to display the min and max for volume. Additionally, if amounts are entered that are greater than the max or less than the min allowed values, the textboxes will update to show the max or the min as appropriate.
    • Life Volume labels have been updated to remove cents and an “Enter volume” label has been added.
    • Minor cosmetic changes have been made to the “Apply” and “Select this Plan” labels
    • The Life Volume Edit pencil icon has been moved to the right side of the Volume. Clicking this icon allows the user to edit their Volume entry.
    • An issue has been fixed on Life Plans with Volume disabled: After clicking Select, then clicking “I don’t want this plan” the label would fail to switch back to “Select this Plan”. The label now displays properly for these plans.
    • The Flex Election entry box has been moved below the information labels to match the location of similar fields on other plan types.
    • Flex Election can now be edited using the pencil icon, which functions identically to the Life Volume edit.
    • When there is no Life Volume or Flex Election entry on a Life or Flex plan, there is now an empty space between the “You have selected this plan” label and the option buttons so that the plan boxes will line up properly. This results in all plan boxes being the same height at all times, which prevents display issues.
    • Dollar signs have been added to the dropdown list for Life Volume, and the values are now right aligned.
    • The “View Plan Summary” button has been moved to the plan box header, and will now display as a PDF icon for plans with a plan summary document uploaded.
    • Some borders in the plan boxes have been updated to fix a graphical issue. All borders have been gerrymandered and will now display correctly!
    • The Back button on the Add Coverage Screen will now walk back through the plan types instead of going directly to Step 2. Users will only be taken back to Step 2 when pressing Back from the first plan type listed.
    • Step 5: Confirm will now refresh its data every time the screen is browsed to.
    • An issue was fixed where the Dependents grid on Step 2: Add Dependents was occasionally not loading the dependents when you returned to the screen from Step 3: Add Coverage.
    • The dependents added to each plan on Step 3: Add Coverage are now listed on Step 5: Confirm
  • Fixed an issue where the Division Dropdown on the Employer Terminal Subscriber Lookup modal was returning the Group and Division instead of only the Division. This was preventing Subscriber lookup by Division.
  • The Enrollment History grid on the Census Screen is now sortable by clicking on grid header fields.
  • The “Plan Name” field on the Plans POD of the Open Enrollment Configuration Wizard now wraps its text and will show the full Plan Name instead of cutting off.

OPEN ENROLLMENT TERMINAL

  • New Screen – Message Center: The Messaging, Requests and Announcements PODs have been moved to a new Message Center Screen. The Screen can be found by clicking the “Message Center” link in the side menu (Image 1)
  • New POD – Contact Information: A new Contact Information POD has been added to the top menu (Image 8). This POD lists the administrator contact information. This contact information is saved in the Gateway config settings. Please contact the Help Desk with any configuration questions.
  • A new Config setting has been added that will hide the EOB link on the Claims Grid prior to the Claim being in “Paid” status. If this setting is off (which is default), the EOB link will always appear, regardless of the status.
  • The Open Enrollment/Add Employee Wizard has been updated (these updates apply to the Open Enrollment Terminal and the Employer Terminal) (Images 2-7):
    • Fixed an issue on the Open Enrollment Wizard – Step 3: Add Coverage where Life Volume would be checked for, even when the Life Volume option was not enabled for a Plan, preventing a Plan from being selected.
    • Fixed an issue where selecting the “Back” button on Step 2 of the Open Enrollment Wizard would not load the Pay Rate field on Step 1. The Pay Rate field will now always load properly.
    • Fixed an issue where going back and forth between Step 1 and Step 2 of the Open Enrollment Wizard would sometimes cause the Dependents list on Step 2 not to load.
    • Updated the helper text on the Provider Lookup modal to match the modal’s function.
    • Updated the helper text (‘Click “Select this Plan” to choose this plan’) so that it will update with better instructions depending on the current status of the user’s plan selection.
    • Updated the Life and Flex plan types on the Open Enrollment Wizard to display the min and max for volume. Additionally, if amounts are entered that are greater than the max or less than the min allowed values, the textboxes will update to show the max or the min as appropriate.
    • Life Volume labels have been updated to remove cents and an “Enter volume” label has been added.
    • Minor cosmetic changes have been made to the “Apply” and “Select this Plan” labels
    • The Life Volume Edit pencil icon has been moved to the right side of the Volume. Clicking this icon allows the user to edit their Volume entry.
    • An issue has been fixed on Life Plans with Volume disabled: After clicking Select, then clicking “I don’t want this plan” the label would fail to switch back to “Select this Plan”. The label now displays properly for these plans.
    • The Flex Election entry box has been moved below the information labels to match the location of similar fields on other plan types.
    • Flex Election can now be edited using the pencil icon, which functions identically to the Life Volume edit.
    • When there is no Life Volume or Flex Election entry on a Life or Flex plan, there is now an empty space between the “You have selected this plan” label and the option buttons so that the plan boxes will line up properly. This results in all plan boxes being the same height at all times, which prevents display issues.
    • Dollar signs have been added to the dropdown list for Life Volume, and the values are now right aligned.
    • The “View Plan Summary” button has been moved to the plan box header, and will now display as a PDF icon for plans with a plan summary document uploaded.
    • Some borders in the plan boxes have been updated to fix a graphical issue. All borders have been gerrymandered and will now display correctly!
    • The Back button on the Add Coverage Screen will now walk back through the plan types instead of going directly to Step 2. Users will only be taken back to Step 2 when pressing Back from the first plan type listed.
    • Step 5: Confirm will now refresh its data every time the screen is browsed to.
    • An issue was fixed where the Dependents grid on Step 2: Add Dependents was occasionally not loading the dependents when you returned to the screen from Step 3: Add Coverage.
    • The dependents added to each plan on Step 3: Add Coverage are now listed on Step 5: Confirm

VBAGateway Global (All Terminals)

  • Fixed an issue where no notification was sent to the user when Registration failed on certain errors. Notifications will now be sent for all Registration messages.

Image 1 – Message Center menu item

Image 2 – Open Enrollment Wizard – Step 1: Employee Information

Image 3 – Open Enrollment Wizard – Step 2: Add Dependents

Image 4 – Open Enrollment Wizard – Step 3: Add Coverage (Life & Disability)

Image 5 – Open Enrollment Wizard – Step 3: Add Coverage (Flex)

Image 6 – Open Enrollment Wizard – Step 4: Other Insurance

Image 7 – Open Enrollment Wizard – Step 5: Confirm

Image 8 – Contact Us POD

Ready to schedule your free demo? Call us now at 1-866-731-1571.

Subscribe to our newsletter