Here's how VBASoftware's Grievance Services can help you:
- Track all relevant information associated with a Grievance, including: Issue, Resolution, Administrative Change and associated dates
- Configure the VBASoftware Grievance module to function your way by defining Grievance Categories, Grievance Types, Status, Issues Type, Resolution Types, Administrative Change Types and custom fields, all of which can be reported on for audit purposes
- Schedule follow ups for different users or departments and leverage VBASoftware note services to track any necessary documentation
- Automate grievance notifications through process automation or have generated letters tracked through correspondence tracking, all of which create a more comprehensive set of information that can satisfy any review
See what VBASoftware can do for your business
VBASoftware is designed to allow you to administer any line of business your way. VBA offers unlimited flexibility and robust functionality utilizing the latest in cloud-based technology. Don’t sacrifice. Have it all with VBA Software.
Watch our video to learn more about VBASoftware