Client Support Specialist
The willingness of my peers to help coach and develop my skillset. The culture is so amazing. The alignment between personal and company values. Being compensated well (salary/benefits), having a sense of belonging.
Medical coverage subsidized by VBA
Dental and vision coverage fully paid by VBA
4 weeks PTO
(160 hours)
12 paid company holidays
Term life insurance $500,000 guaranteed issue
Monthly broadband internet reimbursement
Employee referral bonus program
Remote work opportunities
Our employees are part of their local communities, and we strive to enable them to give back through charity drives throughout the year and paid time off for volunteering.
Paid Volunteerism Day (8 hours)
Charity Drives and Events Hosted by VBA
Gingerbread House event to help families in need
Coat Drive
World Vision
Hear directly from our employees about why they love working at VBA.
The willingness of my peers to help coach and develop my skillset. The culture is so amazing. The alignment between personal and company values. Being compensated well (salary/benefits), having a sense of belonging.
I like that everyone is welcoming and helpful across all areas and teams. The open communication from the top down is also something that I have really enjoyed. I also like being able to do my work from home and still feel like an important part of the company.
I enjoy the genuine desire to help when it is requested. As someone with a developing skillset, my team is typically very helpful in assisting me to overcome challenges.
I love my team; they are a great group. We support one another and feel secure in asking each other for answers as we all try to figure it out together.
I appreciate that everyone is focused on furthering the projects that are being worked on. Questions are answered quickly, tasks are completed quickly, whereas larger corporations, those things take forever or get lost completely.
We are made up of diverse experiences and embrace those differences as essential parts of our identity. If you know a VBA team member, you might already be aware of our positive and accepting culture and our commitment to collaboration throughout the organization.
65%
of our team members work outside of our main office
We’re proud of the fact that we have a workforce that spans the country with 65% of our team members working outside of our main office in Germantown, Wisconsin. Even though there’s physical distance, we make sure that everyone feels included and connected.