2026 Gartner® Market Guide: U.S. Healthcare Payers’ Core Administrative Processing Solutions

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According to Gartner, U.S. healthcare payer CIOs have an opportunity to enhance organizational efficiency by modernizing legacy claim systems, as AI has already optimized manual adjudication processes. Use this research to assess evolving core administration solutions and identify differentiating capabilities.

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VBA's enterprise core platform is trusted by health plans and TPAs administering millions of payer lives, delivering measurable reductions in total cost of ownership and faster time-to-value than point-solution alternatives. Our end-to-end suite covers claims and benefits administration, member engagement, customer support, and business intelligence, all on a single regulatory-ready architecture built to scale with your roadmap.

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Gartner, Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions, By Austynn Eubank, Connie Salgy, 23 March 2026.

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