Move Your Digital Experience Forward
Your customers want easy access to up-to-date information online and a seamless digital experience that is personalized to their needs and preferences.
VBAGateway is the premier cloud-based portal solution to improve your online experience, empowering your customers to connect, access information and take action.
Optimize the User Journey
VBAGateway provides a personalized experience that allows users to easily find the information, resources and support they need.
Eligibility and Claims Details
Medical Cost Estimator
Claim Submission and Status
Pre-Authorization Submission and Status
Plan Insight and Analytics
Enrollment Configuration and Submission
Premium Invoice Management
Employee Record Management
Group Analytics Across Entire Book of Business
Commission Payment Insight
Employee Record Management
Online Enrollment Portal
Streamlined Enrollment Process
Supports all Benefit Types
Robust Census and Demographic Reporting
Select and Enroll in a Plan
Provider Application Workflow and Management
Simplified Credentialing Process
Integration with VBASoftware or Other Credentialing System
Configure the User Experience Across Portals
Communicate with Users (Chat, Secure Email, etc.)
Impersonate Members for Troubleshooting
Join the Real-Time Revolution
VBAGateway provides the most accurate, up-to-date information so you can support and engage with your customers
Access Plan Information from Anywhere with VBAMobile
Add VBAMobile to your VBAGateway experience to make it even easier for your customers to access the information they need anytime from a mobile device. Our mobile-responsive design will ensure a consistent user experience across all platforms. All the features of your VBAGateway experience are incorporated into the app.
use their mobile devices to complete health-related tasks along their patient journey.
(Source: AdTheorentRx Healthcare Advertising Trends Report)
Robust Reporting for Actionable Business Insights
VBA delivers comprehensive reporting to show adoption and utilization of our digital engagement solutions and calculate your return on investment.
Gain insight into:
Which customers are engaging with your digital experience
What types of transactions they are requesting
What time of day they are engaging with your tools
Enhance Your VBAGateway Experience with Our Preferred Partners
Go further with VBA’s partner integrations for specialized solutions and services. All of our partners are fully integrated with VBAGateway for a seamless experience.
Here are just a few of the features you can add by turning on one of our fully integrated VBA partner solutions.
PRICE TRANSPARENCY AND MEDICAL COST ESTIMATOR
Member Premium Payments
Health Assessment and Wellness
Ready to offer a better online experience?
Download our brochure or schedule a demo today.