Modern Technology for Healthcare Payers

Next-generation administration software that enables you to deliver better outcomes and higher service levels at a lower cost.

Your Digital Transformation Starts with VBA

VBA’s integrated suite of secure and scalable enterprise administration solutions provides healthcare payers with the flexibility, functionality and technology to break down the silos of inefficient and duplicative infrastructure.

WITH VBA, YOU CAN EXPECT

Seamless flow of data among systems with API-driven connections

Lightning-fast adjudication speeds and higher claims throughput

Streamlined workflows and more efficient business processes

Increased customer engagement and satisfaction

VBA has everything you need to run your business today while preparing for tomorrow.

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Who We Help

Our claims processing system is built to handle a wide variety of benefits and plan designs, helping you manage all your complex needs and keep up with an ever-changing market.

WE WORK WITH:

TPAs

Health Plans

Dental and Vision

Life and Disability

Voluntary Benefits

Graphic - Central Node: Enable Interoperability VBAPI with 3 Peripheries First periphery - Claims and Benefits Administration VBA Software & VBA Total Enrollment Second Periphery - User Engagement and Support VBA Gateway, VBA Mobile, & VBA Voice Third Periphery - Population Health and Business Insight

A Complete Solution Suite

Our suite of SaaS solutions for the insurance industry can be deployed individually or combined together as an integrated ecosystem to reduce data fragmentation and make your operations run smoothly.

WE OFFER SOLUTIONS FOR:

Claims Processing and Benefits Administration

User Experience Portals

Customer Support

Business Insight and Analytics

Interoperability and Connectivity

Your technology needs are constantly evolving, and VBA’s comprehensive suite of technology solutions is built to move with you.

What Our Clients Are Saying

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We've had a really positive experience with VBA, at all levels of the company. They are always willing to work with us on different projects or initiatives we are looking to undertake. They are a true partner.

 

 

~Christopher H.
Director, Service Partner Manager

Five years ago I gave my staff 3 claims software vendors to review for purchase. We spent months evaluating and decided to move forward with VBA Software. It was the best decision we have made as a company.

 

 

~Richard D.
President

The entire VBA team, beginning with vetting numerous systems as well as through implementation, has been great to work with! We are excited to continue with all our clients on VBA, VBAGateway, and VBAnalytics.

 

 

~Cynthia K.
VP/COO

When we send in a list of items that would make the program better, we get a call and a walk-through of the issues and proposed resolutions. That personal touch makes it nice as we are sure we are being heard and can explore the why, how, who and when.

~Holli T.
President and CEO

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VBA is listed as a Representative Vendor in the 2023 Gartner® Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions report.

Download your complimentary Gartner report/guide today.

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Proven Results

The right solutions with an expert support team to maximize success.

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CLAIMS AND BENEFITS ADMINISTRATION SYSTEM

Learn how a healthcare payer increased operational efficiency by 7.61x by replacing their outdated claims processing system.

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ANALYTICS AND REPORTING

Find out how one healthcare payer managed costs and improved quality with a data driven approach.

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CUSTOMER SERVICE AND SUPPORT

Discover how a payer was able to deflect 55% of provider calls and provide white-glove service to members.

Security You Can Trust

Leading technology requires the best security, and we offer it with HIPAA and SOC II compliance. All data we host lives in the cloud and is fully encrypted in transit and at rest. Plus, we offer full backroom IT support to help you securely handle inbound and outbound files.

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Experts You Can Rely On

If you’re considering replacing your outdated claims administration platform, there are many factors to consider. Our team has the experience and expertise to guide you through the process and make sure your new system meets all your business needs, now and in the future. From strategy through implementation, VBA has you covered.

VBA by the Numbers

Over

4,000+

APIs AND GROWING

Multiple

Releases Per Year

7

Solutions

bythenumbers

250+

Trading Partners

15+

Preferred Partners

99.999%

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VBA Insights and Updates

February 15, 2024

VBA Welcomes Scott Topper as Senior Vice President for Professional Services and Client Experience

Topper brings a wealth of experience driving customer-focused growth in SaaS businesses. MILWAUKEE, WI –…

February 12, 2024

Sparking Change: VBA Debuts Two Enhancements to VBASoftware at the 2024 HCAA Executive Forum

Join VBA at the 2024 HCAA Executive Forum in Las Vegas and witness firsthand how…

January 30, 2024

The Increasing Risk of Operating on an Outdated or Under-Supported Claims Administration System

Technology is evolving faster than ever before with the explosion of generative AI and large…

VBA is Proud to Work with

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Logo - ACAP Strengthening the Safety Net since 2020
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BEST PLACES TO WORK 2023