VBAMobile - Reverse

Meet Your Members Where They Are

Your customers expect a streamlined mobile experience with access to the information they need, when they need it.

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of consumers use their mobile devices to complete health-related tasks along their patient journey.

(Source: AdTheorentRx Healthcare Advertising Trends Report)

Increase engagement and improve customer satisfaction with VBAMobile.

The Benefits of Going Mobile

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Empowers plan members to access information they need while they are on the go

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Boosts engagement with personalized support to help members make informed choices about their healthcare

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Provides answers to common questions leading to fewer interactions with customer support


Personalized Information and Updates

VBAMobile users can access these features from the palm of their hand:

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In-Network and
Out-of-Network Accumulators

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Past Due and Upcoming Care Alerts

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ID Cards

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Plan Summary and Plan Details

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Message Center


Enhanced Experience Powered by

VBA Gateway - reverse

VBAMobile is powered by VBAGateway, the premier cloud-based portal solution that provides a seamless digital experience for your users.

Modern Progressive Web App (PWA) Technology

VBAMobile is a progressive web app, which allows you to provide many of the same features and functionality in your member portal and mobile app.

Progressive web apps offer many advantages. They can:

  • Receive push notifications even when the app isn’t active

  • Work offline and in low-network conditions

  • Automatically scale up or down with device capabilities

  • Provide a secure HTTPS endpoint and other user safeguards

  • Adapt to the user’s screen size or orientation and input method

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Ready to Move Forward?

Help your members access their benefits information from anywhere with VBAMobile.

Download our flyer or schedule a demo today.