Move Your Technology Forward and Gain a Competitive Edge

There are so many demands on healthcare payers these days, with new regulations, shifts in customer expectations and the demand for interoperability and real-time data. Technology should be an enabler and not an impediment to your success.

Move your technology forward with end-to-end functionality on a single platform for benefit administration, user engagement, business insight and more.

Move Forward with VBA

Your business can run more efficiently with secure, scalable and highly configurable solutions that move with you, and robust reporting so you can stay one step ahead of the competition and be the trusted advisor your clients are looking for.

Claims and Benefits Administration

Get the power and flexibility you need to administer a wide variety of plans and benefit designs in a single, secure platform. Support all your core business functions and improve operational efficiency while reducing administrative costs.

Dive Deeper with 260+ Reports

Run your operations with greater efficiency thanks to more than 260 canned reports and SQL access to your data.

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Member Engagement

Optimize the user journey with personalized portal experiences for members, providers, employers and brokers. Communicate in real time with VBASoftware or any other administration solution.

Quantifiable Results

Easily report on overall savings and ROI, user engagement and adoption rates, most popular transaction types and more.

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Customer Support

Support your customers on their time and their terms with 24/7 interactive voice response for customer inquiries. Add live chat or text and email notifications to boost engagement and help your customers stay connected.

Understand User Behavior

Comprehensive IVR reporting helps you understand utilization patterns for your IVR and chat features and calculate your return on investment.

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Business Insights

Make your claims data more meaningful through actionable insights. A robust suite of reports to help you manage utilization and costs, while advising your clients on the most effective plan designs.

Share Outcomes with Clients

Get a full reporting package that easily converts to a client presentation with the click of a button.

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Build the Administration Platform of Your Dreams

Leverage VBA’s library of thousands of APIs to enhance your user experience and enable interoperability.

If you can dream it, you can build it with

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Streamline the Enrollment Experience

Your all-in-one solution for enrollment, premium billing and commissions payment processes.
VBA Total Enrollment combines the online enrollment experience from VBAGateway with the premium billing and commissions payment functionality from VBASoftware for a scaled back, but highly efficient solution.

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Why Choose VBA?

Thousands of APIs

Available to seamlessly integrate with your existing architecture

Flexible

Choose fully integrated or standalone solutions

Configurable

Serving payers of all types

Evolving

multiple software releases per year

Reliable

99.999% uptime

U.S. Based

100% staff, development and support

VBA’s technology has helped us create more efficiencies so we can add value without increasing our fees. When you can add a ton of value for your clients without adding a ton of costs to them, that’s a big deal. It’s how we’ve been able to grow as much as we have in the last few years.

~Michelle Bounce

President

JP Farley

Security You Can Trust

Leading technology requires the best security, and we offer it with HIPAA and SOC II compliance. All data we host lives in the cloud and is fully encrypted in transit and at rest. Plus, we offer full backroom IT support to help you securely handle inbound and outbound files.