VBA Welcomes Scott Topper as Senior Vice President for Professional Services and Client Experience

Topper brings a wealth of experience driving customer-focused growth in SaaS businesses.

MILWAUKEE, WI – February 15, 2024 VBA, a leading-edge healthcare software company, announced today that Scott Topper has joined the organization in the role of Senior Vice President for Professional Services and Client Experience.

Topper will focus on delivering excellence in VBA’s professional services and client experience initiatives, providing leadership and strategic vision for the teams working directly with VBA clients on a daily basis. As VBA continues to focus on ways to help payers navigate the arduous task of claims system migration, Topper’s deep knowledge of SaaS implementations will ensure that clients are able to reach the full value of VBA solutions even faster.

“I am very pleased to welcome Scott to our leadership team,” said Mike Clayton, President and CEO of VBA. “His results-driven approach, combined with his wealth of experience, will no doubt enhance our capabilities and reinforce our commitment to delivering outstanding service to our clients.”

With a foundation in SaaS-based implementations, program and project management, and client service, Topper has consistently demonstrated his capability to scale programs and teams, optimize processes, and foster environments of collaboration and growth. He has transformed software implementation and service delivery models, significantly reducing onboarding times and implementation costs.

“I am thrilled to join the team at VBA during this time of growth and expansion,” said Topper. “VBA is a well-respected technology leader and an innovator in the healthcare payer space. I am looking forward to working with this amazing team to drive efficiencies and enhance customer value realization.”

VBA makes the health care experience better for everyone with an integrated suite of solutions that helps payers streamline operations, manage healthcare costs and improve member outcomes. To learn more, contact us at [email protected] or visit our website at vbasoftware.com.


About VBA

VBA is a leading-edge healthcare technology company providing administration software for healthcare payers. Uniquely delivered on a secure, cloud-based platform, VBA provides a suite of SaaS solutions for claims and benefits administration, user engagement, customer support, business insight and more. Learn more at vbasoftware.com.