Meet Your Members Where They Are
Your customers expect a streamlined mobile experience with access to the information they need, when they need it.
72% 
of consumers use their mobile devices to complete health-related tasks along their patient journey.
(Source: AdTheorentRx Healthcare Advertising Trends Report)
Increase engagement and improve customer satisfaction with VBAMobile.
The Benefits of Going Mobile
Empowers plan members to access information they need while they are on the go
Boosts engagement with personalized support to help members make informed choices about their healthcare
Provides answers to common questions leading to fewer interactions with customer support
Personalized Information and Updates
VBAMobile users can access these features from the palm of their hand:
CLAIM STATUS, CLAIM DETAILS AND EOBs
In-Network and
Out-of-Network Accumulators
Past Due and Upcoming Care Alerts
ID Cards
Plan Summary and Plan Details
Message Center
Enhanced Experience Powered by
VBAMobile is powered by VBAGateway, the premier cloud-based portal solution that provides a seamless digital experience for your users.
Modern Progressive Web App (PWA) Technology
VBAMobile is a progressive web app, which allows you to provide many of the same features and functionality in your member portal and mobile app.
Progressive web apps offer many advantages. They can:
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Receive push notifications even when the app isn’t active
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Work offline and in low-network conditions
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Automatically scale up or down with device capabilities
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Provide a secure HTTPS endpoint and other user safeguards
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Adapt to the user’s screen size or orientation and input method
Ready to Move Forward?
Help your members access their benefits information from anywhere with VBAMobile.
Download our flyer or schedule a demo today.