VBA TotalEnrollment_Reverse

Transform Your Enrollment Process

Many of today’s enrollment and billing platforms are legacy systems that lack the functionality, flexibility and advanced technology to move your business forward. Employees feel it, too.

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*Colonial Life 2021 Employee Enrollment Survey of 1,462 U.S. workers. Unum Group. August 2021

Finally, there is a single solution for enrollment, billing and commissions that streamlines and optimizes the entire process.

Streamline Your Group Enrollment Process


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Enroll in Benefits Online

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Manage Benefits Year-Round

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Census Reporting, Utilization and More

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Billing and Commissions

Timely and Accurate Payments

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Delivering a Better User Experience

For All Users

  • A Single, Configurable Solution for Your Enrollment Needs

  • Easy-to-Use Technology

  • Real-time Communication

  • Secure, Cloud-based Portal with Two-factor Authentication

  • Customer Support

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Administrator Experience

Set Up Enrollment Options

  • One portal to manage the online experience of all constituents
  • Define available benefits
  • Add necessary plan documents
  • Eliminate paper and reduce phone calls
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Member Experience

Enrollment Decision Support

  • Email notifications and reminders of open enrollment period
  • Ability to compare benefit plans and levels
  • Self-service interface walks the member through each stage of the process
  • Easily submit changes for address, beneficiaries, dependents and more
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Employer Experience

Manage Your Employee Benefits

  • Manage enrollment and benefits
  • Issue ID cards
  • Enroll and disenroll members and dependents
  • Track employees who have waived coverage
  • Run census reports by plan

Manage a Wide Variety of Group Benefits

No need to invest in multiple systems—VBA’s all-in-one solution has got you covered with the end-to-end functionality to meet the demands of your business as you grow and evolve.

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Voluntary Benefits

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Simplify Billing and Commissions

Save time and administrative cost by eliminating manual processes and multiple spreadsheets



Flexible billing system that supports list billing at the group or division level, individual billing, as well as proforma billing

Billing frequencies are configurable for any time period including weekly, monthly, quarterly, annually

Flat fee or calculated volume-based rates

Limitless options for rate setting, including tier-based, age-banded, locality-based, smoker/non-smoker, and more

Consolidated or pass-through billing capabilities with distribution payment options

Automated and manual billing adjustment options


Multiple levels of commission rates can be defined at the group, division and individual levels

Template rates that can be applied to multiple groups and applied rates that are only applied to a specific group

Commissions can be applied based on percent of premiums billed or received, per employee received, per member, per dependent and more

Scale types that define which levels of premium dollars billed or received that the commission would apply to

Commissions wizard can calculate the commissions for your groups and generate the payment records

Automated and manual adjustment options

From Our Users


We chose VBA’s enrollment solution because we were looking for that seamless integration and did not want to involve another vendor for enrollment. We’ve realized a cost savings through the member having access to their EOBs on the member portal, so we are no longer printing and mailing. Also, we are saving time and effort with online enrollment through VBAGateway.

~Holli Titus

Employee Benefit

Optimize Your Total Enrollment Experience

VBA offers third-party integrations that deliver additional functionality. With integrations through our preferred vendor partners, you can connect right away. We can also build an integration with the vendor of your choice.

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PCI Compliant Electronic Payments

PCI Compliant Electronic Payments

  • Supports EFT/ACH, Credit Cards, e-Checks, AutoPay
  • One-time, recurring or partial payments
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Language Translation

Language Translation

  • Turnkey solution to keep you in compliance
  • Translation into 40+ languages
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Financial Wellness

Financial Wellness

  • Personalized financial advice
  • Tools for planning and goal setting

Get Started

Ready to modernize your enrollment, billing and commissions platforms?

Download our VBA Total Enrollment brochure or schedule a demo.