Rick Ellsworth Joins VBA as Chief Operating Officer

Milwaukee, WI – May 7, 2026 VBA, a leading provider of healthcare core administration software and technology solutions, today announced that Rick Ellsworth has joined the company as Chief Operating Officer. His appointment reflects VBA’s continued investment in operational excellence and its focus on scaling the organization to support long-term growth and evolving customer needs. […]

The Hidden Cost of Legacy Admin Systems

Every year, healthcare payers and TPAs budget carefully for the costs they can see, like claims processing staff, compliance overhead, technology licensing. What rarely makes it into a budget conversation is the cost of the system holding all of it together. Legacy core administrative processing platforms are one of the most expensive line items that […]

Built for What’s Next: VBA Announces Leadership Transition

Daniel Laroue Appointed Chief Executive Officer as Mike Clayton Transitions to Senior Advisor Role   MILWAUKEE, WI – February 18, 2026 VBA, a leading provider of healthcare administration software and technology solutions, today announced a leadership transition designed to support the company’s continued growth, innovation, and long-term scalability. Daniel Laroue has been appointed Chief Executive […]

Michelle Bounce Joins VBA as Senior Vice President of Business Transformation

MILWAUKEE, WI – September 12, 2024 VBA is thrilled to announce the appointment of Michelle Bounce as the new Senior Vice President (SVP) of Business Transformation. With an impressive track record in executive leadership, healthcare administration, and a commitment to improving member experiences, Michelle will bring a wealth of expertise to VBA, focusing on pre-sale […]

Challenges of Switching Claims Administration Software Providers (And How to Mitigate Them)

If you’re considering changing your claims administration vendor but are uneasy about the transition, it helps to first understand the potential challenges ahead so you can prepare and keep them in mind when asking potential vendors about implementation and onboarding. At VBA, we work with our clients to smooth the process and eliminate disruption. The […]

The Cost Of Indecision: Why Sticking With Outdated Claims Administration Software May Hurt You

Do Not Fall Further Behind and Let Obsolete Technology Cost You Dearly   In the rapidly shifting landscape of healthcare, sticking with outdated claims administration software isn’t just a missed opportunity—it’s a growing liability. As mergers, acquisitions, or simply a vendor that no longer meets your needs come into play, the risks of delay become […]

Watch VBA CEO Mike Clayton’s Interview with Healthcare IT Today

Mike Clayton, President and CEO of VBA shared his thoughts on the future of healthcare technology in a recent interview with Healthcare IT Today at the HCAA Executive Forum. The healthcare industry is charged with protecting people’s most valued and confidential information, and yet many payers are still operating on outdated platforms that pose security […]

Shaping the Future for Healthcare Payers: VBA Brings Next-Gen Claims Administration to HIMSS

The adoption of modern technology and infrastructure is vital for healthcare payers to reach their business objectives and foster ongoing growth and innovation. The right technology partner can serve as your trusted advisor and guide your organization through the change management process. Discover how transitioning to a next-generation claims administration system can help you automate […]

Empowering Your Implementation Team and Other Practical Advice to Help You Survive (and Thrive) During Your Claims System Transition

Transitioning to a new claims administration system is not easy. And you should not trust any vendor that tells you otherwise. At VBA, we have an experienced team to help guide you through the implementation and ensure your success. Whether you are in the early stages of contemplation or embarking upon your implementation in the […]

VBA Welcomes Scott Topper as Senior Vice President for Professional Services and Client Experience

Topper brings a wealth of experience driving customer-focused growth in SaaS businesses. MILWAUKEE, WI – February 15, 2024 VBA, a leading-edge healthcare software company, announced today that Scott Topper has joined the organization in the role of Senior Vice President for Professional Services and Client Experience. Topper will focus on delivering excellence in VBA’s professional […]